Consult a specialist from home

Connect with an appropriate specialist through a scheduled video consultation and get advice without travelling.

How teleconsultation works

1. Choose a doctor from Find a Doctor or a department in Our Specialities.
2. Select a video slot through Book Appointment or the video consultation page.
3. Share your symptoms and upload previous reports when asked.
4. Join the video call at the confirmed time and receive the doctor's advice and next steps.

When it is helpful

Video consultation suits follow-up visits, discussing test and scan reports, medicine reviews, and getting a specialist's opinion on ongoing conditions such as epilepsy, hypertension or long-term neurological and kidney care. If you want a specialist to review existing records before deciding on surgery, you can also request a second opinion.

When you should come in person

A video call cannot replace an examination in every case. If your doctor advises tests, a procedure or admission, we will guide you to the right department. Never use teleconsultation for emergencies: for sudden weakness on one side, difficulty speaking, chest pain, severe breathlessness, seizures or serious injury, call 63 9090 9911 or come to our emergency department immediately.

Tips for a good consultation

Keep your previous prescriptions, reports and scans ready, use a quiet place with a stable internet connection, and note down your questions. Our helpline 63 9090 9900 can help if you have trouble booking or joining.

Frequently asked questions

Can I get a prescription after a video consultation?

Whether a prescription is given depends on your doctor's assessment during the consultation. Some conditions need an in-person examination or tests first.

Which doctors are available for video consultation?

Availability varies by doctor and day. Use the booking page to see which specialists and slots are open, or call the helpline for help choosing.

Is video consultation suitable in an emergency?

No. In an emergency call 63 9090 9911 or come to the 24x7 emergency department at Agrim Hospital.

How can we help?Our care coordinators will route your request to the right team.

Book teleconsultation